Returns & Exchanges

At Nilkamal Furniture, we strive to ensure your home shopping experience is seamless; however, if you are not satisfied with your purchase, we offer a hassle-free return policy within 7 days of delivery for eligible items.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request.

• 2.
  Quality Assessment

  Our team will review your request and may ask for photographs of the product to ensure it is in its original, unassembled condition.

• 3.
  Schedule Pickup

  Once approved, a logistics partner will be assigned to pick up the furniture from your registered address at a convenient time slot.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes a final inspection, your refund will be credited to your original payment method within 7-10 business days.